Supercharging Canadian Restaurants

The schedule, the counts, the training and the log book for Ontario restaurants, straight through to payroll.

8:50a.m.The GM · back office, coffee

10:30a.m.The receiver · the walk-in, a delivery

2:30p.m.The cook · the back door, coat on

4:00p.m.The kitchen manager · the dry store

5:15p.m.The manager · the office door

6:40p.m.A new server · the streetcar, coat on

9:30p.m.The GM · the host stand, service still on

11:45p.m.The closing manager · the empty dining room

7:30a.m.The owner · next morning, the kitchen table

8 a.m.noon4 p.m.8 p.m.midnight4 a.m.8 a.m.

Nothing falls between shifts.

Everything waiting on a manager, in one place, before the doors open.

What’s overdue says so. Onboarding, 1 overdue.

What’s waiting, counted. Time off, swaps and pick-ups, hours.

The delivery that never quite matched the order.

Check the delivery in at the door, line by line.

A short case is recorded as it arrives. 2 of 3 cases, marked Short · Missing.

Missing, damaged or the wrong item. So the order shows what came and what didn’t.

On the clock, and on the schedule.

Clock in from the phone, against the shift on the schedule.

The shift, said in full. Today, 2:30 p.m. to 11 p.m., Line cook.

Kept for a manager to approve. The time goes on the day’s hours.

The Sunday count, on a Tuesday afternoon.

Count in shelf order, the way the shelves are walked.

Shelf by shelf, in walking order. The walk-in first, five items, then the next shelf.

Hide what’s expected, count what’s there. Differences show once each shelf is done.

One list, from every list.

What’s due for you, from every list in one place.

What’s overdue says so. With the day it was due.

Due today, and what’s done. Opening checklist, done 8:55 a.m.

Four menus. Every server says the same thing about the same dish.

Courses on what’s new on the menu, done on the way in.

A course for what’s new. 4 of 7 lessons, due Nov 11.

An exam says what it takes. Pass at 80%, 20 minutes, 2 attempts.

Cover for tomorrow, without a group text.

Give a shift to someone who holds the position.

The shift, said in full. Tuesday, 4 p.m. to 11 p.m., Server.

One tap to give it. The schedule updates as it’s given.

The binder, the group chat, the clipboard and the sticky note, on one phone.

The night, written down where it is still there in March.

The close handover, waiting to be read. And how many have read it.

Each note says who and when. Ellis Moreno, assistant manager, 1:10 p.m.

How did last night go?

Ask how last night went, and read the answer as one page.

Every figure says where it came from. Daily sales, as of 7:28 a.m.

What ran out, and who marked it. Burrata, 86’d at 9:40 p.m. by Mina O.

8:50 a.m. · The GM

back office, coffee

Nothing falls between shifts.

Everything waiting on a manager, in one place, before the doors open. Time off, swaps, hours and days to approve, each counted, with what’s overdue marked.
10:30 a.m. · The receiver

the walk-in, a delivery

The delivery that never quite matched the order.

Check the delivery in at the door, line by line. A short case, a wrong item or a damaged box is recorded as it arrives, so the order shows what came and what didn’t.
2:30 p.m. · The cook

the back door, coat on

On the clock, and on the schedule.

Clock in from the phone, against the shift on the schedule. Each punch is kept for a manager to approve.
4:00 p.m. · The kitchen manager

the dry store

The Sunday count, on a Tuesday afternoon.

Count in shelf order, the way the shelves are walked. Each count is kept with who counted and when, and the biggest differences show as soon as it’s sent.
5:15 p.m. · The manager

the office door

One list, from every list.

What’s due for you, from every list in one place. Checklists, prep sheets and log book to-dos each open where they’re done.
6:40 p.m. · A new server

the streetcar, coat on

Four menus. Every server says the same thing about the same dish.

Courses on what’s new on the menu, done on the way in. Each one says when it’s due, and an exam says what it takes before you sit it. What’s done is recorded.
9:30 p.m. · The GM

the host stand, service still on

Cover for tomorrow, without a group text.

Give a shift to someone who holds the position. Choose who takes it, and the schedule updates as it’s given.
11:45 p.m. · The closing manager

the empty dining room

The binder, the group chat, the clipboard and the sticky note, on one phone.

The night, written down where it is still there in March: one place, searchable, kept. The close handover waits to be read, and each note says who wrote it and when.
7:30 a.m. · The owner

next morning, the kitchen table

How did last night go?

Ask how last night went, and the answer comes back as one page: the sales, what ran out, who’s on and what’s due, each with the record it came from.

Clock in, count up, sign off, close: the day is kept, and the morning knows.

Schedule
The schedule, the time clock, time off, swaps, tips, and approved hours to payroll.
$149 per location per month plus HST
Inventory
Counts, recipes and costing, invoices, ordering, transfers between locations, the bar and the kitchen.
In pilot; priced at launch.
Learning
Lessons built from the menu, tests, certificates, and the records.
$99 per location per month plus HST
Essentials
Today, the log book, checklists and temperature logs, messaging, people records.
Included with any of the three. On its own, $49 per location per month plus HST

Free for thirty days per location. No card. Nothing is billed without a written yes. · The first five restaurants get founding-partner terms.

Built for Ontario

Hours, rest and overtime rules in the schedule.
A warning when someone under 18 is on a shift that serves alcohol.
A day is approved only when every shift is accounted for.
HST on every price.

Hippodrome keeps the records. Meeting the law stays the employer’s.

Your data

Every look at your data by Hippodrome staff is logged where you can see it.
A tool a person cannot use does not appear on their phone.

Next: guest feedback · invoice scanning · the schedule built from availability · Android.